HOW TO SUCCEED IN THE INTERNATIONAL ARENA

This comprehensive, one-day program uses an interactive approach to broaden the international awareness of the participants. The objective of the program is to promote positive attitudes towards learning and applying "soft skills" when conducting business globally. The exercises and materials presented provide universally accepted etiquette and protocol knowledge to the participants and help them succeed in business internationally.

The program includes a work book containing the main topics and exercises covered - a great reference tool.

Topics include:

Etiquette and Protocol Intelligence
Pre-meeting Action Plan
Negotiation Techniques
First Impressions
Rank and Status Awareness
International Business Card Protocol
International Business Customs and Terminology
Electronic Communications
Business Introductions
Forms of Address
World-class Handshakes
Global Communication Styles
Business Networking
Cultural Awareness
Gift-giving Protocol
Strategic Do's and Dont's

Who Might Benefit: This program is especially beneficial for international banks, law firms, accounting firms, consulting firms, sales organizations, chambers of commerce, fundraising companies, consulates and embassies, and government institutions - any international corporation or organization whose business require communicating, negotiating, and socializing in the global market .

OR: Professionals with an international orientation: Business executives, public relations executives, multinational government officials, international sales professionals, officers in professional and civic organizations, customer service personnel, athletes and entertainers.

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